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Returns via Collect+ 


  • Complete the Returns Form   and pop a copy into the parcel with your return.


  • Fill out an online booking form here & select Boys & Boden Ltd as the delivery address. 


  • NB You will be required to pay for the return. If you are returning faulty items the cost of returning the items will be refunded.


  • Take your parcel to any Collect+ location. Most Collect+ locations are open 7 days a week. Click here to find your nearest Collect+ location.


  • Remember to ask for a proof of return receipt.



  • We’ll send you an email as soon as we’ve completed your return, letting you know whether a refund or exchange has been processed.


  • Any refund will automatically be issued to the payment method you used to place your original order. This typically takes 5 working days, depending on the payment method you used.



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